Shipping policy

We strive to provide fast and reliable shipping for all our customers.

  • Express Shipping:
    All orders are currently being shipped within one working day via Express Shipping. If your order is urgent or needs to arrive on a specific date, please don’t hesitate to contact us—we’re happy to assist.

 

  • Free Shipping:

    • Free nationwide(IRELAND), UK, and EU shipping on all orders over €50.
    • Free shipping on orders over €80 to the USA and Canada.

 

  • Delivery Timeframes:

    • Within Ireland: 1–2 business days.
    • Rest of the EU: 4–7 business days.
    • USA, Canada, and the rest of the world: 5–10 business days

 

Important Notice for US Orders: Due to current tariff regulations, orders shipped to the United States may be subject to import duties, tariffs, and taxes determined by US Customs. These charges are separate from your order total and are the responsibility of the customer. We have no control over these charges and cannot predict the exact amount. Please contact your local customs office for more information before placing your order.

All International Orders: Import duties, taxes, and customs fees may apply depending on your destination country. These charges are determined by local customs authorities and are the customer's responsibility. We cannot predict these costs - please check with your local customs office before ordering."

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Please note that seasonality, public holidays, and customs processes may cause occasional delays in delivery. During busier periods (e.g., Christmas or promotional events), deliveries may take slightly longer, but rest assured we’ll always do our best to dispatch your order promptly.

If you have any questions or need assistance, feel free to send us a message—we’ll get back to you as soon as possible!

Thank you for choosing us and please tell you dog I said hi! 😊